Privacy policy
Last updated October 2026
Who we are
KASS Kreative is a small leather goods studio in Canada. Jessica, the owner, is responsible for protecting the personal information we hold. You can reach her at kassbyjess@gmail.com.
What we collect
When you send a design request, we collect your name, email address, phone number (if you add one), shipping address, your design choices and any inspiration photo you attach. When you join our email list, we collect your email address. When you leave a review, we collect your star rating, your review, the name and location you choose to show, any photo you add, and which order it’s for. Our website also uses Google Analytics, which uses cookies to tell us how the site is used, such as the pages visited, the type of device and an approximate location.
How we use it
We use your order or request details to take your payment through Stripe, send you a confirmation, reply to you, confirm your design and total when you send a request, make your journal and ship it. If you start checkout but don’t finish, we may email you once with a link to complete your order. After an order arrives, we may email you once to ask for a review. We send our newsletter to people who signed up for it, and to customers for up to two years after their last purchase. Every newsletter has an unsubscribe link. Analytics help us understand which pages are useful so we can improve the site.
Who we share it with
We never sell your personal information. We share it only with the services that help us run the studio: Cloudflare (secure storage), GitHub (hosts our website, including published reviews), Resend (emails about your order or request), Stripe (payments), Canada Post (shipping) and Google Analytics. Some of these services store information outside Quebec and Canada, including in the United States.
How long we keep it
Design requests are deleted automatically after about 13 months. Order and payment records are kept as long as the law requires for tax and accounting. Newsletter addresses are kept until you unsubscribe. Customers who didn’t sign up are removed from the newsletter two years after their last purchase.
Reviews
Your review, rating, display name, location and photo are published on kasskreative.com once we’ve approved them. Your email address and order details are never shown. Photos are resized in your browser before they’re sent, which also removes hidden location data. Reviews stay up until you ask us to remove them: just email kassbyjess@gmail.com.
Your choices
You can ask to see, correct or delete your personal information, or withdraw your consent, at any time by emailing kassbyjess@gmail.com. Every newsletter email includes a way to unsubscribe, and you can ask us to take you off the list at any time. You can block or delete cookies in your browser settings, or use Google’s opt-out tool for Google Analytics.